Does the technology change the chemical composition of the cold water?

No, the technology does not change the chemical composition of the water in any way. It works purely on a physical basis,
leaving the water completely safe.

Does the technology remove scale as well as prevent scale?

Yes, although it may be a gradual process over a period of months. The way in which our technology prevents limescale from forming
on pipe work also increases the solvicity of water – meaning that any limescale, which had already formed, will gradually dissolve.
However, not all scale is limescale. Some scale cannot be dissolved and can only be removed by acid cleaning. Once a system is
cleaned it is less likely to scale up again.

What is the difference between the small commercial ranges and large industrial ranges?

One main difference is the different power output per cubic millimeter. This simply means the industrial model like the
AquaKLEAR P treats a larger volume of water than say the AquaKLEAR J62. Please seek advice from your local Hydropath
expert who will provide you with the optimum solution.

Are all Hydropath conditioners fully guaranteed?

Should any fault occur during the first three years of operation it will be replaced or repaired free of charge. –
See Guarantee Page and the installation instructions.

Does the signal have an effect on sensitive electrical equipment?

No, the signal is a long wave radio signal on a frequency of 100-200KHz and conforms to European and International Directives
including the Low Voltage Directive. Therefore sensitive electrical equipment such as pacemakers will not be affected.

After fitting HydroFLOW is the water cold water supply just as drinkable as before?

HydroFLOW does not change the chemical composition of the cold water supply. It works purely on a physical basis, leaving the
completely drinkable,and essential minerals that were present before in the water, without any changes.

Is an electric supply required?

Yes, Hydropath has specifically designed a transformer power supply for the units.
Please seek advice for the correct power supply option for you.

Where should I install the Hydropath’s industrial and commercial models?

As our range of electronic water conditioners treat a whole range of problems, it is important that you seek advice from a trained
specialist in Hydropath technology. This way you will achieve optimum results from our technology.

After fitting HydroFLOW to my home, is the water as drinkable as before?

HydroFLOW does not change the chemical composition of the water in any way. It works purely on a physical basis, leaving the
water completely drinkable, and the essential minerals are retained in the water, without any changes.

How do I know my unit is working?

This all depends on the model you have. First you must see that the light is on. With the domestic and small commercial models
this will be a red light. With the large industrial units the PSU has a red and green light. This light not only shows the unit has
power, but that the signal is propagating throughout the whole system. If the light is dimmed, it may be that the model is placed
within a short circuit and cannot propagate throughout the system.

How do I see results?

It depends on the application and which model has been fitted. For example if it is an algae problem you will see a marked
reduction, and you will radically reduce your chemical usage. For the consequences of limescale in the household you will
no longer see limescale build-up. Check your shower heads and faucets and you will notice for yourself. The optimum results
depend on where you install the device, the integrates of the water source, and other factors. In any case, you can consult
with your local Hydropath expert.

Is limescale bad for one’s health?

No. Limescale contains minerals e.g. calcium that is good for teeth and bones. There is no direct connection between limescale and
kidney stones, which are formed by other substances.

Where does limescale go?

Limescale comes out with flow. Without Hydropath technology limescale will adhere to heat exchangers, internal pipes, shower
heads, faucets etc.

Does Hydropath technology work on plastic/lead pipes?

Yes the technology ensures the unique field is induced longitudinally directly into the water throughout the entire system regardless
of the type of the pipe material. The signal is induced using solid-state ferrite technology

How much does the HydroFLOW HS48 cost to run?

HydroFLOW only uses a maximum power of 1.2 watts, when connected to the mains supply, through its 12v AC transformer.
This very low power consumption means that it costs, in the UK, approximately just over £1 a year to run.
(This price, however depends on the electricity prices current at the time).

Does the HydroFLOW household products require any special treatment or maintenance?

No. Our household products do not require any special treatment. The device operates by means of solid-state technology and has
no moving parts, such that its operation is ensured for years without requiring maintenance.

What is the maximum water hardness level that HydroFLOW works?
There is no maximum level of hardness which limits HydroFLOW’s effectiveness. HydroFLOW works on all levels of water hardness.